All taxpayers need to be aware of email scams that are currently doing the rounds. SARS has created a section of their website where they will post updates of any scams they have heard about. Similarly, they would like you to tell them about any emails you think are scams or phishing. To report or to get more information on phishing please send an email to email@example.com or call the Fraud and Anti-Corruption Hotline on 0800 00 2870.
Members of the public are randomly emailed with false “spoofed” emails made to look as if these emails were sent from SARS, but are in fact fraudulent emails aimed at enticing unsuspecting taxpayers to part with personal information such as bank account details. Examples include emails that appear to be from firstname.lastname@example.org or email@example.com indicating that taxpayers are eligible to receive tax refunds. These emails contain links to false forms and fake websites made to look like the “real thing”, but with the aim of fooling people into entering personal information such as bank account details which the criminals then extract and use fraudulently.
Please note these are scams and SARS taxpayers should take note of the following:
- Do not open or respond to emails from unknown sources.
- Beware of emails that ask for personal, tax, banking and eFiling details (login credentials, passwords, pins, credit/debit card information, etc.).
- SARS will never request your banking details in any communication that you receive via post, email, or SMS. However, for the purpose of telephonic engagement and authentication purposes,
- SARS will verify your personal details. Importantly, SARS will not send you any hyperlinks to other websites – even those of banks.
- Beware of false SMS’s.
- SARS does not send *.htm or *.html attachments.
- SARS will never ask for your credit card details.